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Hwang, Yohan & Kim, Changsoo. (2021). Perceptions toward non-face-to-face online class operations during the COVID-19 pandemic: Focusing on university students satisfaction and anxiety. The Linguistic Association of Korea Journal, 29(1), 71-91. The outbreak of the coronavirus has dramatically changed the way people live and inevitably transformed the practice of social distancing which has changed the forms and methods of education. The main purpose of this study is to examine the application and operation of non-face-to-face online classes in a university setting during COVID-19. In order to achieve this goal, this paper conducts an in-depth analysis of 255 university students perceptions toward satisfaction and anxiety over online learning and new circumstances surrounding online education. The results and suggestions are as follows. The main factors that have a positive influence on students' satisfaction in an online classroom environment come from the easy access to course content and opportunities for review and the possibility of self-directed learning beyond time and space limitations. Second, in order to increase its effectiveness, both internal efforts to improve the quality of course contents and external support for student and class management have to be (re)considered. Based on the findings from crisis to opportunity, this study suggests the need for careful planning and implementation of new procedures and guidelines for inclusive and resilient online education systems in the aftermath of COVID-19. |